Current Utility News
Current News

AIC Briefs

AIC Legal Memo Response to TASC
Friday, 02 October 2015

AIC Letter Opposing Recommended Dismissal of APS Solar Tariff
Tuesday, 11 August 2015

AIC Intervention in UNS-Electric Rate Case
Tuesday, 21 July 2015

AIC Supports APS Net Metering Cost Shift Solution
Friday, 05 June 2015

AIC Supports TEP Net Metering Tariff
Monday, 1 June 2015

Letter of Opposition to AG-1 Extension
Monday, 8 December 2014

AIC Comments on 111(d)
Tuesday, 2 December 2014

AIC Four Corners Surrebuttal
Monday, 21 July 2014

AIC Testimony on Four Corners
Friday, 20 June 2014

AIC Testimony on UNS/Fortis Settlement
Monday, 2 June 2014

AIC Letter on Net Metering
Monday, 4 November 2013

Deregulation Responsive Comments
Thursday, 17 October 2013

Deregulation Comments
Wednesday, 9 October 2013


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SRP Named A Top 50 Brand by JD Power and Assoc.
SRP named a Top 50 brand by JD Power and Associates
Phoenix Business Journal by Angela Gonzales, Senior Reporter
Date: Thursday, March 15, 2012, 7:00am MST


Phoenix-based Salt River Project is among 50 brands honored as Customer Service Champions by J.D. Power and Associates .

The brands were selected based on customer feedback attesting to their service excellence in J.D. Power's "5 Ps": People, presentation, price, process and product.

Several brands with a large presence in the Phoenix area also were recognized, including Southwest Airlines, Shea Homes and USAA.

The others in the Top 50 are:

ACE Rent A Car
Auto-Owners Insurance
Barnes & Noble
Bass Pro Shops
Boost Mobile
Clark Public Utilities
David Weekley Homes
Drury Inn & Suites
Enterprise Rent-A-Car
Erie Insurance
First Federal
Four Seasons Hotels and Resorts
Frost Bank
Good Neighbor Pharmacy
Hampton Hotels
Hancock Bank
Health Mart Pharmacy
Hotel Indigo
Jackson EMC
JetBlue Airways
L.L. Bean
New Jersey Manufacturers
Publix Pharmacy
Quicken Loans
Saks Fifth Avenue
Sawnee EMC
Scottrade, Inc.
Southern Maryland Electric Cooperative
Straight Talk
The Ritz-Carlton
U.S. Cellular
United States Department of Veterans Affairs, Pharmacy Services
Virgin America
Virgin Mobile
Wegmans Pharmacy

Click here for the entire report, which discusses how these champions differentiate themselves from their competitors.

Angela Gonzales covers health, biotech and education.